Your Privacy Matters

JiliBS Privacy Policy – How We Protect Your Data

At JiliBS, we take your privacy seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it's stored, and the choices you have as a player. Walang hidden — transparent kami sa lahat ng ito.

Last Updated: June 2025 Create Account
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Our Commitments

Privacy Principles We Stand By

These core principles guide every decision we make about how your data is handled at JiliBS.

Your Data Is Encrypted

All data transmitted between your device and JiliBS is protected by SSL/TLS encryption — the same standard used by banks. Your account details and payment info are never sent in plain text.

We Don't Sell Your Data

JiliBS does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you, and we treat it that way — walang ibebenta.

You Stay in Control

You can review, update, or request deletion of your personal data at any time by contacting our support team. We make it straightforward to exercise your data rights.

Purpose-Limited Use

We only collect data that is necessary to operate the JiliBS platform — account verification, payment processing, fraud prevention, and improving your gaming experience. Nothing more.

Data Retention Limits

We don't keep your data longer than we need to. Once you close your account and any legal retention obligations are met, your personal data is securely deleted from our systems.

Breach Notification

In the unlikely event of a data breach that affects your information, JiliBS will notify affected players promptly and take immediate steps to contain and investigate the incident.

Summary: JiliBS ("we," "us," "our") is committed to protecting the privacy of every player on our platform. This Privacy Policy explains how we handle personal data collected through jilibs.com. By registering or using the platform, you consent to the practices described here. Kung may tanong ka, our support team is always ready to help.

1. Introduction

JiliBS operates jilibs.com, an online casino platform serving Filipino players with a wide range of games including JILI slots, live casino, sports betting, poker, and fishing games. As part of operating this service, we collect and process certain personal data from our players.

This Privacy Policy is designed to be straightforward and easy to understand. We want every kabayan who plays on JiliBS to know exactly how their information is being handled — because trust is the foundation of everything we do. This policy applies to all users of jilibs.com, regardless of how you access the platform.

2. Data We Collect

We collect two types of information: data you provide directly, and data collected automatically when you use JiliBS.

Information You Provide:

  • Full name, date of birth, and gender (for account registration and age verification)
  • Email address and mobile number
  • Home address and nationality
  • Government-issued ID details (for KYC verification)
  • Payment method information (e-wallet numbers, bank account details, card numbers — stored securely and never in plain text)
  • Communication history with our customer support team

Data Collected Automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Session data including login times, pages visited, and game activity
  • Cookie data and similar tracking technologies (see Section 5)
  • Transaction records including deposits, withdrawals, and bet history
Data Category Purpose Required?
Identity data Account registration, age verification, KYC Yes
Contact data Account management, notifications, support Yes
Financial data Processing deposits and withdrawals Yes
Technical data Platform security, fraud prevention Automatic
Usage data Platform improvement, personalisation Automatic
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3. How We Use Your Data

JiliBS uses your personal data only for legitimate purposes directly related to operating our platform and serving you as a player. Specifically, we use your data to:

  • Create and manage your JiliBS player account
  • Verify your identity and age in compliance with Philippine gaming regulations
  • Process your deposits, withdrawals, and bonus claims securely
  • Detect and prevent fraud, cheating, money laundering, and other illegal activity
  • Provide 24/7 customer support and respond to your queries
  • Send you important account notifications, transaction confirmations, and security alerts
  • Send you promotional offers and bonus updates (you can opt out at any time)
  • Improve the JiliBS platform, fix bugs, and develop new features based on user behaviour
  • Comply with legal and regulatory obligations under Philippine law

Note on Marketing: If you've opted in to receive marketing communications from JiliBS, you can withdraw your consent at any time by updating your notification preferences in your account settings or contacting our support team.

4. Who We Share Your Data With

JiliBS does not sell your personal data to third parties. However, we may share data with carefully selected partners and service providers who help us operate the platform. All third parties we work with are bound by strict data processing agreements.

We may share your data with:

  • Payment processors (GCash, Maya, GrabPay, BDO, BPI, UnionBank, Visa/Mastercard networks) to facilitate transactions
  • Game providers (such as JILI Games) who supply the games on our platform, where game logs are necessary to resolve disputes
  • Identity verification services to conduct KYC and fraud checks
  • Cloud hosting and IT infrastructure providers who store data on our behalf under strict security controls
  • Regulatory authorities in the Philippines where we are legally required to disclose information
  • Law enforcement agencies when required by law or court order

We will never share your data with advertisers, data brokers, or any party for commercial purposes unrelated to the operation of JiliBS.

5. Cookies and Tracking Technologies

JiliBS uses cookies and similar technologies to enhance your experience on the platform, keep you logged in, remember your preferences, and gather anonymised analytics to improve our service.

Types of cookies we use:

  • Essential cookies: Required for the platform to function. These cannot be disabled.
  • Session cookies: Temporary cookies that expire when you close your browser, used to maintain your login session.
  • Analytics cookies: Help us understand how players interact with our platform so we can make improvements.
  • Preference cookies: Remember your language and display settings.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of JiliBS. We do not use cookies to track your activity on external websites.

6. Data Security

We take data security seriously at JiliBS. Our platform employs multiple layers of protection to keep your personal and financial information safe:

  • SSL/TLS 256-bit encryption for all data in transit
  • Encrypted storage for sensitive data including payment details and ID documents
  • Two-factor authentication (2FA) available for all accounts
  • Regular security audits and penetration testing
  • Strict access controls — only authorised JiliBS staff can access player data, and only when necessary
  • Automated fraud detection systems monitoring for suspicious activity 24/7

While we do everything reasonable to protect your data, no internet-based service can guarantee 100% security. We encourage you to use a strong, unique password for your JiliBS account and to enable 2FA for added protection.

7. Data Retention

JiliBS retains your personal data for as long as your account is active, and for a reasonable period after account closure as required by law. Specifically:

  • Account and identity data: Retained for up to 5 years after account closure, as required under Philippine anti-money laundering regulations
  • Transaction records: Retained for 7 years for financial and regulatory compliance purposes
  • Support correspondence: Retained for 2 years after resolution
  • Marketing preferences: Retained until you opt out or request deletion

Once the applicable retention period has expired, your data will be securely deleted or anonymised so it can no longer be associated with you.

8. Your Rights

As a player on JiliBS, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at support@jilibs.com or through live chat.

9. Protection of Minors

JiliBS does not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps to prevent underage players from accessing the platform. If we discover that a minor has registered an account, we will immediately suspend the account and delete all associated personal data.

If you are a parent or guardian and believe your child has registered on JiliBS, please contact us immediately at support@jilibs.com and we will address the matter right away.

10. Third-Party Services

The JiliBS platform integrates with third-party services including payment gateways and game providers. These services operate under their own privacy policies, and JiliBS is not responsible for how they process your data beyond the scope of our data processing agreements with them. We carefully vet all third-party partners before integration.

JiliBS does not contain links to external websites other than those necessary for payment processing during transactions. We are not responsible for the privacy practices of any external sites you may navigate to independently.

11. Changes to This Policy

JiliBS may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or through an in-app notification. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of JiliBS after any updates to this Privacy Policy constitutes your acceptance of the revised terms. We recommend checking this page periodically para lagi kang updated.

12. Contact Us

If you have any questions, concerns, or requests regarding your privacy or how JiliBS handles your personal data, please don't hesitate to reach out:

  • Email: support@jilibs.com
  • Live Chat: Available 24/7 at the bottom-right corner of jilibs.com

We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters involving potential data breaches or account security, please use our live chat for the fastest response.

Reminder: This Privacy Policy was last updated in June 2025. JiliBS is committed to protecting your data in accordance with Philippine law and international best practices. Kung may alalahanin ka, nandito kami para tumulong.

Player Rights

Your Data Rights at JiliBS

Under Philippine data privacy laws, you have the following rights regarding your personal information held by JiliBS.

Right to Access

Request a copy of all personal data JiliBS holds about you at any time.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data on your account.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Object

Object to the processing of your data for marketing or profiling purposes.

Right to Portability

Receive your personal data in a structured, machine-readable format upon request.

Right to Withdraw Consent

Withdraw your consent to data processing at any time, where processing is consent-based.

To exercise any of these rights, contact our team at support@jilibs.com or via live chat. We respond within 5 business days.

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Play with Confidence at JiliBS

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